
About Us
Sedvine is licensed under the insurance act to offer health insurance, life, non-life products and services in partnerships with leading and reputable insurance companies in the market to ensure that we provide our customers with optimal insurance solutions.
We are proud to be able to offer a one stop shop for all your insurance needs, leaving you with more time to enjoy the things that matter the most.
Our Business Philosophy
To build strong long term business networks with our customers.
Based on our market knowledge we endeavor to increase value preposition of the products and services we offer.
Find optimal solutions to our customers.
Simple, Friendly, inspiring , Fairness and Integrity.
Delivering perfect protection and happiness to our customers.
Be the most valued business partner to all our customers.
Our Team
At Sedvine we are committed to ensuring our team is constantly trained to ensure competence with the aim of giving our clients the best services and products that suit their needs.
Treating Customers Fairly
Sedvine is committed to creating solutions, growing relationships and protecting our clients’ wealth and assets. This commitment has always been at the heart of the work we do and, to this end, Treating Customers Fairly is a natural extension of this.
TCF values are a crucial part of our everyday business. By embedding and living the values of TCF, which is underpinned by six principles of fairness, we continue to align ourselves to our higher purpose of consistently providing impactful service that touches people’s lives, provides peace of mind and secures the financial well-being of all our stakeholders.
COMPLAINTS HANDLING PROCEDURE
Unhappy with our service or products?
Please tell us. Your feedback is very important to us and we appreciate the fact that you are prepared to use your valuable time to tell us. We take your complaints seriously and commit to attend to them as quickly as possible.
What to do:
If you’re unhappy with any aspect of our service or products, please let us know as soon as possible through one of the following channels:
Call us through +254 020 258 2835 / 0706 582 835
Email to info{@}sedvine.co.ke
Or visit our offices.